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Labor Market Flexibility (LMF) which is supported by the law of supply and demand are considered capable of creating an efficient labor market. As well as apprenticeship programs were considered to improve the quality of the labor force which can suppress the number of unemployed. Whether the application of LMF can be a positive impact like as imagined by its proponents? This is the result of research that seeks to see the dynamics of industrial relations faced by the workforce under the LMF system and dismantle the neoliberal project of the apprenticeship system. The study was conducted during September-November 2016 in the industrial area of Bekasi. The study used a descriptive qualitative approach. Collecting data through participatory research or live in. Searchable data sources using methods of a snowball effect. In the end, this study involved seven trade unions, six companies, two foundations labor brokers, three government agencies, 35 workers (10 contract workers, 10 workers outsourcing, and 15 workers apprenticeship) and three labor activists. The result is the implementation of contract system and outsourcing many violate the rules. In the industrial area of Bekasi composition flexible workforce of more than 50% of the total workforce. And under the LMF system occurs bureaucratization in industrial relations. In addition, LMF policy does not reduce unemployment but only rotate unemployment. and the apprenticeship system is expected to increase human resources in the labor force application only used by the owners of capital to get cheap labor.

Quality public service with a high level of community satisfaction are the determinants of the success of local governments in realizing good governance and sustainable development. This paper aims to present empirical data related to public service practices in Jayapura Regency. The purpose of this study is to precisely measure service quality; determine the satisfaction index; and perform a theoretical-conceptual study on the implementation of public service delivery in Jayapura Regency as mandated by Regulation of the Minister of State Apparatus Empowerment and Bureaucratic Reform of the Republic of Indonesia No.14 of 2017 on Guidelines of Public Satisfaction Surveys for Public Service. The research method used is descriptive quantitative. Primary data were collected from community satisfaction survey to obtain the Jayapura Regency Community Satisfaction Index (IKM). Based on results of data processing, CSI for Yowari Hospital of Jayapura District is 2,69, while CSI for DPMPTSP of Jayapura District is 2,91, and Dispendukcapil obtained an average CSI value of 2,83. The CSI value of those three RGOs are all categorized as "C", defined as "Not Good Enough", which indicates that the need for public service management improvement is crucial, both in terms of infrastructure and employee's competency in deliviring excellent services.

The problem of regional innovation is the absence of data inventory, processes, lesson learning, well-integrated regional innovation management, and supporting infrastructure for activities, namely the Knowledge Management System container. Knowledge Management System is a tool, technique, and strategy used to maintain, analyze, organize, develop, and share business expertise. The purpose of this study is the availability of lesson learned knowledge management system governance in government agencies as a comparison, an integrated KMS model can support the sustainability of regional innovation in Tangerang Regency, and an integrated and sustainable KMS prototype of regional innovation. Research methods are carried out qualitatively with literature studies, comparative studies of research objects, and applied model tests in Tangerang Regency. Data collection techniques use literature review, observation, expert judgment, and in-depth interviews to test the KMS model for Regional Innovation. The expected result is the availability of an innovation knowledge management system model for local governments which can then be developed into a knowledge management system for regional innovation.